77j7 Privacy Policy — Your Data, Protected

1 Who We Are

77j7 is an online gaming and betting platform operated for players in Bangladesh. The platform is accessible at https://77j7.app and offers a range of games including Dragon Gate, Ludo Quick, Mines Gold, Baseball, Jackpot Bingo, Mines, and Andar Bahar.

For the purposes of this Privacy Policy, "77j7", "we", "us", and "our" refer to the operators of the 77j7 platform. "You" and "your" refer to any individual who accesses, registers on, or uses the 77j7 platform in any capacity.

This Privacy Policy applies to all personal data collected through the 77j7 website, mobile application, and any related services. It should be read alongside our Terms and Conditions, which govern your use of the platform.

2 Data We Collect

77j7 collects personal data in the following categories. We only collect what is necessary for the purposes described in this policy.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3 How We Use Your Data

77j7 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and secure your 77j7 account, including verifying your identity and age.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods.
• Platform operation: To deliver the games and services you use on 77j7, including personalising your experience based on your preferences.
• Customer support: To respond to your queries, complaints, and requests through our support channels.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
• Responsible gaming: To monitor for signs of problem gambling and to apply responsible gaming tools when requested or required.
• Legal compliance: To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.
• Platform improvement: To analyse usage patterns and improve the performance, design, and features of the 77j7 platform.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers.

77j7 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4 Legal Basis for Processing

77j7 processes your personal data on the following legal bases:

• Contract performance: Processing necessary to fulfil our obligations under the Terms and Conditions you agreed to when registering, including operating your account and processing payments.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests: Processing necessary for 77j7's legitimate business interests, such as fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
• Consent: Where we rely on your consent — for example, to send promotional communications — you may withdraw that consent at any time by contacting us at [email protected].

5 Data Sharing

77j7 does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors: We share financial data with bKash, Nagad, Rocket, and other payment providers solely to process your transactions. These providers are bound by their own privacy obligations.
• Identity verification providers: When required, we share identity documents with trusted KYC (Know Your Customer) verification partners to confirm your age and identity.
• Technology providers: We use third-party services for platform hosting, analytics, and customer support tools. These providers process data only on our instructions and are contractually required to protect it.
• Legal authorities: We may disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by applicable law or a valid legal order.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

6 Cookies and Tracking

77j7 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. The types of cookies we use include:

• Essential cookies: Required for the platform to function. These cannot be disabled as they are necessary for login sessions, security, and basic functionality.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience.
• Analytics cookies: Help us understand how players use the platform so we can improve performance and features. Data collected is aggregated and anonymised where possible.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 77j7 platform. We do not use third-party advertising cookies or cross-site tracking technologies.

7 Data Retention

77j7 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and our legitimate business interests. Specific retention periods include:

• Account data: Retained for the duration of your account and for a minimum of five years following account closure, as required for anti-money laundering compliance.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Support communications: Retained for two years from the date of the last interaction.
• Technical and usage data: Retained for up to 12 months in identifiable form, after which it is anonymised or deleted.

When data is no longer required, 77j7 securely deletes or anonymises it in accordance with our internal data management procedures.

8 Your Rights

As a 77j7 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].

9 Data Security

77j7 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption for all data transmitted between your device and the 77j7 platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security audits and vulnerability assessments of the platform infrastructure.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Incident response procedures to detect, contain, and notify affected parties in the event of a data breach.

While 77j7 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

10 Children's Privacy

The 77j7 platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered on the platform, we will immediately suspend the account, delete the associated personal data, and return any deposited funds.

If you believe a minor has created an account on 77j7, please contact us immediately at [email protected] so we can take prompt action.

11 Changes to This Policy

77j7 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or an in-platform notification, and we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of the 77j7 platform following the publication of an updated policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you should stop using the platform and may request account closure.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77j7 handles your personal data, please get in touch with our support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the 77j7 platform

We aim to respond to all privacy-related requests within 72 hours. For data access or deletion requests, we will complete the process within 30 days of receiving your verified request. If you are not satisfied with our response, you may escalate your complaint to the relevant data protection authority in your jurisdiction.